02 — HOW WE WORK
A fixed-price starting point, not an open-ended estimate
Most software projects go wrong before a single line of code is written — in the scoping. Every engagement starts the same way.
Discovery Sprint
A short, fixed-price engagement where we map your workflow, define scope and give you a firm quote for the build — before you commit to it.
What this looks like in practice
In practice: we schedule two to three working sessions with your team in the first week to map the workflow end to end — what breaks today, what the software needs to do, and who uses it. You get a written scope document, a proposed architecture, and a fixed price and timeline for the full build within one to two weeks. There's no obligation to continue, and if you do, the fee is credited toward the project.
Fixed-Scope Build
Development runs in milestones you approve as we go, with working software to review at each step, not a single delivery at the end.
What this looks like in practice
In practice: work is broken into milestones agreed in the Discovery Sprint's scope document — typically a core build phase, then feature milestones, then launch prep. Each milestone ends with a working demo you review before approving the next one and releasing that milestone's payment. You always know what's shipping next and what it costs, and scope changes are priced separately as a change order rather than silently added to an invoice.
Handover & Support
You receive the source code, documentation and admin access. Ongoing support is optional, month to month.
What this looks like in practice
In practice: at launch you get the full source code, technical documentation and admin access to every account and service the project depends on — nothing is held back pending a support contract. If you want us to keep maintaining it, that's a separate Ongoing Partnership retainer you can start, pause or cancel independently of the build itself.
Why start with a Discovery Sprint
TYPICAL OUTSOURCING
- Starting point
- Open-ended estimate
- Pricing
- Hourly, scope grows as you go
- Access
- Routed through account managers
- Ownership
- Unclear until the contract ends
TR GLOBALSOFT
- Starting point
- Fixed-price Discovery Sprint
- Pricing
- Fixed scope, milestone payments
- Access
- Direct line to the people building it
- Ownership
- Code and IP transfer to you at each milestone